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Frequently Asked Questions

See also Classification & Salary FAQ and Civil Service Testing FAQ.

Benefits

How do I calculate if a job is benefits eligible?
Before calculating whether the employee is eligible for benefits or not, you must first know if they are in a status that would make them eligible.  The employee must be a U.S. citizen, or permanent resident, on a H1 visa, or must have met substantial presence if they hold a F1 or J1 visa.  Once you have determined that, the calculation is as follows:

Number of Months worked / 9 x FTE = percent

If percent is equal to or greater than .5, the employee will be eligible for benefits.  The Benefits Center will code the Benefit Category (BCat) based on the eligibility (part-time or full-time).

What is my vacation and/or sick leave balance?
Balances as of the previous August 15 can be found on your October and November earnings statements (even past years).  If you need updated balance information, you will need to work with your employing department for which you work.  Use the instructions below to access your earnings statement.

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Compensation" tab or link.
  3. Click on the "Earnings Statement" link.
  4. Click on the continue button at the bottom of the Compensation-Earnings Statement screen.
  5. Logon with your NETID and NETID password or Enterprise logon and password (contact CITES at 244-7000 if you have not established your login ID or forgotten your password.)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the Your PIN link and follow the instructions); click "Continue."
  7. You should then see your Current Earnings Statement.
  8. If you wish to see past earnings statements, click on the View Historical Earnings Statements link at top of the form and select which pay period you wish to see from the drop-down menu provided.

When should I expect to receive my payout of vacation and/or compensable sick leave upon separation from the University?
While the University makes every attempt to expedite the payout of vacation and/or sick leave, there are many factors that can impact the timing.  The separation process is a multi-step process that can’t even begin until after the employee receives their last regular paycheck.  After that, the unit is responsible for initiating the separation process.  Overpayments and underpayments can affect the timing of the payout.  Employees should work with their unit to ensure timely processing of the payout.  Due to timing issues and the multiple steps involved, the payout can take several weeks to be processed.

Who do I contact if I have questions about my insurance?
The Benefits Center handles questions related to health, life and dental insurance.  You can reach them by calling (217) 333-3111 or (217) 333-3112, or by e-mail at benefits@uillinois.edu.

Who do I contact if I have questions about the State Universities Retirement System (SURS)?
Questions regarding SURS should be directed to SURS at (217) 378-8800.

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Changing Personal Information

How do I change my name?
Because the name in the payroll system must match the name on your social security card (internationals – name matches name on passport), you must obtain an updated Social Security Card or international passport first.  Once the required documentation is obtained, you will take the documentation to your unit and they will process a HR Front End transaction to implement the name change.

How do I change my name for my diploma?
Because the name on the payroll system must match the name on your social security card, should you wish to have a different name listed on your diploma, you will need to contact the Office of the Registrar and have them reflect that name in your diploma name field in the system.

How do I change my address?
Current employees can change their home, permanent, mailing and office address information by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Personal Information" tab or link.
  3. Click on the "Employee Information Form" link.
  4. Log on with your NETID and NETID password or Enterprise logon and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or you have forgotten your password.)
  5. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  6. Click on the "Address" link.
  7. Click on the "Edit" link next to the address information that needs to be changed.
  8. Make the necessary changes
  9. Click "Submit."
  10. When finished with NESSIE, click on the "Leave NESSIE" link on the far left side of the screen or simply close your browser.

How do I change my e-mail?
E-mail addresses cannot be changed via NESSIE.  You will need to contact the HR Information Center at (217) 265-6549 and provide the new e-mail address. They will make the change in the system for you.

How do I change my phone number?
Current employees can change their phone number by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Personal Information" tab or link.
  3. Click on the "Employee Information Form" link.
  4. Log on with your NETID and NETID password or Enterprise logon and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or you have forgotten your password.)
  5. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  6. Click on the "Address" link.
  7. Click on the "Edit" link next to the address information holding the phone number that needs to be changed.
  8. Make the necessary changes.
  9. Click "Submit."
  10. When finished with NESSIE, click on the "Leave NESSIE" link on the far left side of the screen or simply close your browser.

How do I change my direct deposit information?
Current employee can change their direct deposit information by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Compensation" tab or link.
  3. Click on the "Direct Deposit" link.
  4. Read the information provided and click "Continue."
  5. Log on with your NETID and NETID password or Enterprise logon and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or you have forgotten your password.)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  7. Correct the necessary information. When finished making the changes, click "Continue."

Please note:  the change must be submitted no later than the day before the pay-period calc date to be effective for the current paycheck.  Contact your unit or Payroll for the calc date information.  For more information, contact the Payroll Office at (217) 265-6363 or payinq@uillinois.edu.

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Labor & Employee Relations

Who do I contact if I have concerns about my supervisor or unit?

Contact Labor & Employee Relations at 217-333-3105

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Employment Verifications

If I am a current employee, how do I request an employment verification for loan purposes, rental, etc.?
Current employees must use the University’s online Employment Verification program via NESSIE by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Personal Information" tab or link.
  3. Click on the "Employment Verification System" link.
  4. Click "Continue."
  5. Logon with your NETID and NETID password or Enterprise logon and password (contact CITES at (217) 244-7000 if you have not established your login ID or forgotten your password)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  7. Click "Continue."
  8. Select "Establish a Vendor Access Number."
  9. Click "Continue."
  10. Review the two employment verification options by clicking on the links provided.
  11. Review VAN Requirements and Instructions for Vendor by clicking on the links provided.
  12. Enter any 4 digit number to be used as a one-time access Vendor Access Number; re-enter the VAN number you created for confirmation.
  13. Select either "Employment Verification Only" or "Employment and Earnings Verification" from the drop-down menu.
  14. Click "Continue."
  15. Note the Web address for TIGER on the "VAN Created" page.
  16. Receive email confirmation.

Provide the vendor with the TIGER web address: https://hrnet.uihr.uillinois.edu/tiger, and VAN, so they can access your information immediately.  Please inform the Vendor they have only one opportunity to access your information with the VAN provided.  They should view and print the information before exiting the system.

How do I request employment verification for a former employee?
We regret that we are unable to provide this information over the telephone.

If you are a former faculty, other academic, academic professional, graduate assistant/hourly, or academic hourly employee, send a written request (can be an email) to Academic Human Resources, Suite 420 IUB, 807 S. Wright, Champaign, IL 61820 or fax to 217-333-4019, or email ahr@illinois.edu.  Please be advised that it can take 10-15 working days to process the request.  Requests for information other than salary, dates, percentage of appointment or title (e.g. performance, job duties or attendance) should be handled by the former employing unit. 

If you are an agency requiring employment verification for a former faculty, other academic, academic professional, graduate assistant/hourly, or academic hourly employee, please send a signed release form from the former employee to Academic Human Resources, Suite 420 IUB, 807 S. Wright, Champaign, IL 61820 or fax to 217-333-4019, or email ahr@illinois.edu.  Please be advised that it can take 10-15 working days to process the request.  Requests for information other than salary, dates, percentage of appointment or title (e.g. performance, job duties or attendance) should be handled by the former employing unit. 

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HR Front End

Who do I contact if I need assistance with the HR Front End?
Units should contact the appropriate HR office based on the employee group they are processing an HRFE transaction for as noted below:

Undergraduate Students: Contact Student Employment, studentemploy@illinois.edu or (217) 333-0600.

Civil Service and Extra Help: Contact Staff Human Resources,  shr@illinois.edu or (217) 333-2143.

Faculty, Other Academics, Academic Professionals, PostDocs, Graduate Assistants, Grad/Academic Hourly, and Unpaids: Contact Academic Human Resources at ahr@illinois.edu or (217) 244-2400.

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Job Openings

 

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Leaves of Absence

How do I file for long-term disability?
Visit Staff Human Resources, 52 E. Gregory, Champaign and request a State Universities Retirement Services (SURS) Disability application.  Work with your employing unit, medical service provider and SURS in completing and filing the application.

How do I find out if I am eligible for Family Medical Leave?
Information regarding eligibility for Family Medical Leave can be found on NESSIE at
http://nessie.uihr.uillinois.edu/ and by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Leave" tab or link.
  3. Click on the applicable "Family and Medical Leave" link under the "Unpaid Leaves" section to find additional links regarding Eligibility, Approval and Documentation, Length of Leave, Benefits Continuation, Compensation, Returning from Leave, Extended Leave, and Policies.

(You will find the FML application on the Approval and Documentation link.)

For additional questions, contact the Employee Relations section of Academic Human Resources at (217) 333-6747.

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NESSIE

Who do I contact if I receive an error while completing my forms in NESSIE New Hire?
Your unit can provide assistance to you with the New Hire process; however, you may also contact the HR Information Center at (217) 265-6549 for assistance.

Who do I contact if I receive an error when trying to access or process a transaction in NESSIE?
Your unit can provide assistance to you with the NESSIE system; however, you may also contact the HR Information Center at (217) 265-6549 for assistance.

How do I request an employment verification for loan purposes, rental, etc.?
Current employees must use the University’s online Employment Verification program via NESSIE by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Personal Information" tab or link.
  3. Click on the "Employment Verification System" link.
  4. Click "Continue."
  5. Log on with your NETID and NETID password or Enterprise logon and password (contact CITES at 244-7000 if you have not established your login ID or forgotten your password)
  6. Enter your 4 digit PIN. (If you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions.)
  7. Click "Continue."
  8. Select "Establish a Vendor Access Number."
  9. Click "Continue."
  10. Review the two employment verification options by clicking on the links provided.
  11. Review VAN Requirements and Instructions for Vendor by clicking on the links provided.
  12. Enter any 4 digit number to be used as a one-time access Vendor Access Number; re-enter the VAN number you created for confirmation.
  13. Select either "Employment Verification Only" or "Employment and Earnings Verification" from the drop-down menu.
  14. Click "Continue."
  15. Note the web address for TIGER on the VAN Created page.
  16. Receive email confirmation.

Provide the vendor with the TIGER web address: https://hrnet.uihr.uillinois.edu/tiger, and VAN, so they can access your information immediately.  Please inform the Vendor they have only one opportunity to access your information with the VAN provided.  They should view and print the information before exiting the system.

How and when can I access my earnings statement?
Earnings statements are available a few days prior to the actual payday via NESSIE.  You may access your earnings statement by following the instructions below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Compensation" tab or link.
  3. Click on the "Earnings Statement" link.
  4. Click on the "Continue" button at the bottom of the "Compensation-Earnings Statement" screen.
  5. Log on with your NETID and NETID password or Enterprise login and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or forgotten your password.)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  7. You should then see your Current Earnings Statement.
  8. If you wish to see past earnings statements, click on the "View Historical Earnings Statements" link at top of the form and select which payperiod you wish to see from the drop-down menu provided.

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Paychecks & Earnings

Who do I contact if I don't receive a paycheck?
Employees are encouraged to contact their department first for assistance.  If the department is unable to assist, they may either contact Human Resources or Payroll for assistance.

How and when can I access my earnings statement?
Earnings statements are available a few days prior to the actual payday via NESSIE.  You may access your earnings statement by following the instructions below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Compensation" tab or link.
  3. Click on the "Earnings Statement" link.
  4. Click on the "Continue" button at the bottom of the "Compensation-Earnings Statement" screen.
  5. Log on with your NETID and NETID password or Enterprise login and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or forgotten your password.)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  7. You should then see your Current Earnings Statement.
  8. If you wish to see past earnings statements, click on the "View Historical Earnings Statements" link at top of the form and select which payperiod you wish to see from the drop-down menu provided.

How do I change my direct deposit information?
Current employee can change their direct deposit information by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Compensation" tab or link.
  3. Click on the "Direct Deposit" link.
  4. Read the information provided and click "Continue."
  5. Log on with your NETID and NETID password or Enterprise logon and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or you have forgotten your password.)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  7. Correct the necessary information. When finished making the changes, click "Continue."

Please note:  the change must be submitted no later than the day before the pay-period calc date to be effective for the current paycheck.  Contact your unit or Payroll for the calc date information.  For more information, contact the Payroll Office at (217) 265-6363 or payinq@uillinois.edu.

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Tax Documents

How do I access and or change my tax exemptions (W-4)?
You may make changes to your tax exemptions on your W-4 by following the steps below (NOTE:  Internationals must visit the Payroll Office to make changes to their tax exemptions):

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Compensation" tab or link.
  3. Click on the "W-4 Withholding Allowance" link.
  4. Click "Continue."
  5. Log on with your NETID and NETID password or Enterprise login and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or forgotten your password.)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  7. Make the necessary changes.
  8. Click "Submit" when finished.

For additional assistance, contact Payroll at (217) 265-6363.

Who do I contact if I have questions about my W-2?
The Payroll Office can assist you with questions regarding your W-2.  You can reach them by calling (217) 265-6363 or by e-mailing payinq@uillinois.edu.

How do I access my W-2?
For those employees who have consented to receive their W-2 online, they may access their W-2 around mid-January via NESSIE by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the Compensation tab or link.
  3. Click on W-2 Wage and Tax Statement link.
  4. Click on the View your W-2 link.
  5. Log on with your NETID and NETID password or Enterprise login and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or forgotten your password.)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  7. Enter the last four digits of your SSN; click "OK."
  8. Click on the "Click here for your (current year) W-2 Form."  Your W-2 will display.
  9. You may print the form, e-mail it to yourself, or save your form to a hard drive, disk or other memory device. You may also log off and retrieve it again later through the same process via NESSIE.

For additional assistance, contact Payroll at (217) 265-6363.

How can I get a copy of a W-2 from past years?
W-2s from years past can be accessed by following the steps below:

  1. Access NESSIE at http://nessie.uihr.uillinois.edu/
  2. Click on the "Compensation" tab or link.
  3. Click on "W-2 Wage and Tax Statement" link.
  4. Click on the "Reissue your W-2" link.
  5. Log on with your NETID and NETID password or Enterprise login and password. (Contact CITES at (217) 244-7000 if you have not established your login ID or forgotten your password.)
  6. Enter your 4 digit PIN (if you need to create one or have forgotten your PIN, click on the "Your PIN" link and follow the instructions); click "Continue."
  7. Enter the last four digits of your SSN; click "OK."
  8. Select the year of the W-2 you wish to view/print.
  9. Click on the W-2 link.
  10. Print.

For additional assistance, contact Payroll at (217) 265-6363.

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Tuition Waivers

How do I apply for an employee tuition waiver?
Civil Service employees may be eligible for an employee tuition waiver at any of the three University of Illinois campuses.  The application process is dependent on which campus you wish to attend.  Specific information can be found on NESSIE at https://nessie.uihr.uillinois.edu/cf/events/index.cfm?Item_id=1154.

What do I need to do for a child-of-employee tuition waiver?
The first step is to determine if you and your child meet the eligibility requirements.  You can find the eligibility requirements on NESSIE at https://nessie.uihr.uillinois.edu/cf/events/index.cfm?Item_id=1144

The application process for both you and your child can also be found at https://nessie.uihr.uillinois.edu/cf/events/index.cfm?Item_id=1144.

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