Civil Service Testing FAQ
Click on the questions below to reveal the answers.
Is there a way to be notified of job postings?
Yes, subscribe to the Civil Service Jobs Listserv here.
How does an applicant know what exams can be requested?
We list all current job vacancies on our Web site in the Job Seekers section on the Civil Service Job Postings page. The postings are broken into sections:
Open and Continuous Testing – These are classifications we test for throughout the year, whether there are current vacancies or not.
Current Vacancies - These are classifications for which we have a vacancy. All classifications in this section have a deadline by which an applicant must apply in order to be considered for testing. Applying by the deadline means submitting an online application and an online exam request by the Closing Date on the posting.
Crafts & Trades Quarterly Testing – These are classifications in the crafts and trades section for which we test on a quarterly basis. However, there may be no vacancies at the time of the posting.
AFSCME Bi-Annual Testing – These are classifications included in the AFSCME Local 3700 and 698 Unions, for which we test twice a year. However there may be no vacancies at the time of the posting.
How many exam requests may be submitted at any one time?
For those classifications listed under the Open and Continuous testing section, applicants are allowed to request one exam per day.
For those classifications listed under the Current Vacancies, Crafts & Trades Quarterly Testing, or AFSCME Bi-Annual Testing, applicants are allowed to request multiple exam classifications.
How long does it take for an exam to be scheduled?
Exams are scheduled based on several factors, such as the volume of exam requests received and the availability of testing rooms. Scheduled exam times will be sent through U.S. Mail or e-mail, depending on the preference indicated on the exam request form, approximately 1- 1 1/2 weeks before the exam appointment. Applicants can monitor the status of exam requests online at https://jobs.illinois.edu. Log in and click on Civil Service Activity. If the applicant choses to be notified by e-mail of an exam date, these e-mails may end up in Spam or Junk mail folders. Please be sure to check both after submitting an exam request. To ensure receipt of our e-mail, please add SHR-TESTING@mx.uillinois.edu to e-mail contacts. If the applicant choses to receive the exam date notification via U.S. Mail, please check the Civil Service Activity view if a paper notification has not been received within 5 to 7 business days after submitting the exam request.
What can applicants bring to the exam?
Applicants must bring a photo ID listing home address or UI Id (I-card) with them to the exam for verification purposes. Applicants ARE NOT allowed to bring any documents with them to any exam.
How long will the exam take?
Time limits for exams generally range from two to four hours, depending on the exam. The amount of time for the specific exam will be stated on the exam date notification.
Are there any Study Guides to help prepare for the exam?
The State Universities Civil Service System does not provide study guides, except for those exams in the clerical area. Those study guides can be found at: http://www.sucss.illinois.gov/testprep/studyguides.aspx?osm=c32.
How long does it take to receive an exam score after the exam has been taken?
Scores can be viewed online at https://jobs.illinois.edu, usually within three to four days. Log in and click on Civil Service Activity at the top of the page. There are links for Exam Requests, Exam Scores, and Register Placement.
What's a good score for an exam?
A minimum score of 70 is required to pass an exam. A score of 100 is the maximum an applicant can attain unless Veterans Preference Points are added (see the question "Do veterans of the Armed Forces receive additional exam points?" below). When viewing the exam score, it will include the rank on the register at the time the score was entered.
Can an applicant find out where points were lost on an exam?
An applicant can request a breakdown of the exam by e-mailing email@example.com with the applicant's first and last name, user name, exam title, and exam date.
Can an exam be retaken?
An applicant can retake (rewrite) an exam three times during a 12-month period. There must be at least 30 days between rewrites and it must be a title for which we are currently testing.
What if an applicant retakes an exam and receives a lower score?
We always retain the higher score on the register.
How often are exams given?
Exams are generally scheduled Monday through Friday and administered twice a day, at 9:00 a.m. and 1:00 p.m. All exams are prescheduled.
Are Saturday or evening exams offered?
No. Exams are administered only during normal business hours.
Where is the exam administered?
Exams are administered at Staff Human Resources (SHR) in the Personnel Services Building, 52 E. Gregory Drive, Champaign, IL 61820. Click here for map. Testing for U of I Extension positions are administered by the Extension Unit.
Is there parking available?
Metered parking is available in front of Staff Human Resources (Personnel Services Building) at 52 E. Gregory Drive and other nearby streets. The meters take quarters, dimes, and nickels. Also, there is an option to pay for parking by phone. See https://www.paybyphone.com/ for more information.
Are latecomers admitted to the exam?
No. A pattern of canceling, rescheduling, or failing to keep exam appointments may result in disqualification to request exams for three months.
Can an exam be rescheduled?
For those classifications listed under the open and continuous testing section, the exam may be rescheduled.
Exams for classifications listed under the Current Vacancies, Crafts & Trades Quarterly Testing, or AFSCME Bi-Annual Testing sections cannot be rescheduled.
How can an applicant monitor their register positions
View our Web site at https://jobs.illinois.edu, log in, and click on Civil Service Activity.
Do veterans of the Armed Forces receive additional exam points?
Yes, veterans (or eligible relatives) may apply by submitting the Application for Veterans Preference Points and supporting documentation to Staff Human Resources. Qualifying veterans may receive 3, 5, or 10 additional points for their eligible exam scores. Documents may be submitted by uploading them to the online application.
How can a document be uploaded to an online application?
Documents can be uploaded to the online application by editing Civil Service Application Part 2. Go to Step 8 of the application to upload documents. Select the appropriate document type for each document that is uploaded. Go to Step 9 and resubmit the updated application.
Can an exam score be transferred to another State University in Illinois?
An applicant may request to have an active exam score transferred. Check with the receiving institution in advance.
What if an applicant has a conviction?
Having a conviction record is not an automatic bar to employment. The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a written contingent offer.